terms & conditions

Each creation is proudly designed + handcrafted in United States with the utmost attention to details. One creation at a time, our team cut, sews and hand finishes them with extreme care and passion. They are then returned to you between 4-6 weeks. You can also request a special delivery date! Please contact us regarding any questions or comments by email or telephone. We hope you will have as much fun designing your handbag as we have creating them especially for you. Thank you!

Care instructions: we strongly recommend spraying your handbag with Scotch-Guard to prevent stain. When really needed, please hand wash carefully using a regular detergent. DO NOT MACHINE WASH. Please air dry. DO NOT TUMBLE DRY. You can also dry clean your handbag but make sure you ask your specialist if he can handle this task. We will not be responsible for damage cause to your creation due to washing.

Satisfaction guaranteed

We intend your complete satisfaction. If you have a problem with a transaction,please let us know and we will work with you to resolve the issue. Promptly contact Eve at 717.460.1890. We will make every effort to respond to all customer service inquiries within 2 business days. Custom orders placed online or at a design social are considered final sales and MAY NOT be returned.